PRIVACY POLICIES
INTRODUCTION
Welcome to the website https://encensnaturelpur.com/boutique (hereinafter: the "Site"). This document describes the policy of Encens Naturel Pur, which operates the Site, regarding the protection of Personal Information. This policy is based on the laws in force in Canada, the Personal Information Protection and Electronic Documents Act and the Act Respecting the Protection of Personal Information in the Private Sector (R.S.Q., chapter P-39.1) in the province of Quebec, where the company's head office is located. We make no representation that this policy complies with the law of the province or state where the company resides.
1. GENERAL
The protection of your personal information and the information collected about you is important to us. In this privacy policy (the "Policy"), we wish to inform you about the purposes for which we collect information about you and how we collect this data (the Information), store this data, and use this Information.
2. CONSENT TO THE POLICY
By viewing the "Site," you agree to be bound by the Policy. We reserve the right to modify the Policy at any time, at our sole discretion, and without prior notice. By continuing to view the Site, you indicate your consent to the changes made to the Policy and agree to be bound by it as amended. We recommend that you review the Policy regularly.
3. OTHER APPLICABLE AGREEMENTS
The use and purchase of products on the Site are governed by the Merchants' Terms of Use and Terms and Conditions of Sale (the "Terms and Conditions"). By viewing the "Site," you declare that you have read these Terms and Conditions and agree to be bound by them. If you do not accept these terms, please do not use the Site.
4. INFORMATION COLLECTED
Information collected about you may include, but is not limited to, your name, company name, mailing address, telephone number, email address, fax number, age, cookies, IP addresses, and billing address. NO CREDIT CARD NUMBER OR EXPIRATION DATE IS COLLECTED; THIS IS THE RESPONSIBILITY OF THE CARD-ISSUED BANKING INSTITUTION. We also collect information about your use of the Site, including the dates and times of your visits, the pages viewed, the documents downloaded, the type of web browser you use during your visit and your electronic exchanges with us (including by email and chat).
5. STORAGE AND PROTECTION OF INFORMATION
We keep Information for as long as reasonably necessary for the purposes described in the Policy or, if required by law, for a longer period. We store Information on secure servers and take reasonable steps to protect it from unwanted use, loss, alteration, or disclosure. Our employees, representatives, and agents are bound by the Policy. The content of the Site is intended for adults or minors represented by adults, as the case may be. We do not knowingly collect any Information from minors. By using the Site, you warrant that you are of the age of majority; if this is not the case, you represent that you are assisted by your parents or legal guardian; otherwise, we ask that you discontinue use of the Site.
6. USE OF INFORMATION
We reserve the right to use the Information internally at our discretion, including to process your orders and answer your questions; to send you or your friends, family members, and colleagues the products you have ordered for them; to improve our customer service, our product line, our sales results; or to stay in touch with you to inform you of promotions, special offers, sweepstakes, giveaways, discounts, and other benefits for which you have voluntarily provided your personal information; to provide you with ongoing personalized service and information about our products, services, and company; to analyze your use of the Site and how you visit it and to administer sales; to perform accounting and administrative functions; and to record trends and statistics.
7. SHARING INFORMATION WITH THIRD PARTIES
If you visit or purchase products on the Site, participate in a contest, survey, promotion, or special offer, we may share the Information with our employees, representatives, agents, and partners, in accordance with the Policy. Under no circumstances do we knowingly share or sell the Information to a third party. We reserve the right to share the Information with a third party to transmit the Information to the designated carrier for the delivery of the merchandise and for the preparation of tax returns for sales tax purposes (GST, QST, VAT). We may disclose the Information to advertisers for marketing and promotional purposes. However, the information transmitted will not be used to personally identify you. Your name, email, phone number, and address will never be knowingly disclosed to advertisers. We reserve the right to disclose the Information in accordance with the law, following a legally obtained request, and when necessary to protect our property, interests, and rights.
8. HYPERLINKS
The Site may contain links to sites controlled by third parties who may also collect your personal information. This Policy does not apply to the practices of these third parties, and we assume no responsibility for them. By using the Site or accessing third-party sites from the Site, you release us from any liability for the actions and omissions of these third parties. Please check the privacy policy of each website you visit.
9. COOKIES
As is common practice, we may transfer a cookie to your hard drive to analyze your activities on the Site and to remember you on your next visit. These cookies are only used to identify your computer to our servers on your next visit.
10. UNSUBSCRIBE FROM PROMOTIONAL MATERIAL
You may also withdraw your consent at any time by contacting us, even if you have consented to the collection, use, and/or disclosure of Information as described in this document. If applicable, you may unsubscribe from our newsletter at any time by clicking on the "unsubscribe" link at the bottom of the emails received.
If, however, you decide to opt out of the data collection as consented to, you can notify us in writing or by email:
info@encensnaturelpur.com
or
Encens Naturel Pur
15 Maisonneuve Street
Ville-Marie, Quebec
J9V 1V2
Updated july, 14 2025
